What did DiGennaro Reed and Henley (2015) discover about the frequency of performance feedback?

• A. It is typically received weekly and in written form
• B. Two-thirds reported it monthly or less and often verbally
• C. Most respondents did not receive performance feedback at all
• D. It is generally provided only during performance reviews

Answer: (B)

The finding from DiGennaro Reed and Henley (2015) indicates that a significant portion of individuals reported receiving performance feedback on a monthly basis or even less frequently, often in a verbal format. This highlights a gap in the frequency and method of feedback delivery in many organizations, suggesting that while feedback is an essential component of performance management, it may not be as frequent or structured as it effectively ought to be. The preference for verbal feedback over written may also point to a potential lack of formality in the feedback process, which can impact how well employees apply this feedback to improve their performance. This insight is critical in organizational behavior management, as it emphasizes the need for more consistent and systematic feedback mechanisms to enhance employee development and performance outcomes.